GDPR Compliance

Your data protection rights under the General Data Protection Regulation

Data Controller

luminary-branch is the data controller responsible for your personal data. We are committed to ensuring that your privacy is protected in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

Your Rights Under GDPR

Under data protection law, you have rights including:

  • Right of Access: You have the right to ask us for copies of your personal information.
  • Right to Rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Right to Erasure: You have the right to ask us to erase your personal information in certain circumstances.
  • Right to Restriction of Processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Right to Object to Processing: You have the right to object to the processing of your personal information in certain circumstances.
  • Right to Data Portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Lawful Basis for Processing

We process your personal data on the following lawful bases:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose.
  • Contract: The processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
  • Legitimate Interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.

Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

International Transfers

We do not transfer your personal data outside the United Kingdom or European Economic Area.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

Making a Complaint

If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected].

You can also complain to the ICO if you are unhappy with how we have used your data.

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Helpline number: 0303 123 1113
ICO website: www.ico.org.uk

Contact Us

If you wish to exercise any of the rights set out above, please contact us:

Email: [email protected]

Post: luminary-branch, 47 Greenway Business Centre, Riverside Walk, Birmingham B15 2TH